Acceptable Use Policy

Prohibited content

You may not use S.A.M.I. to generate, modify, or distribute:

• Child sexual abuse material (CSAM) or content that sexualises minors. Reports go directly to the appropriate hotline and law enforcement.
• Malware, ransomware, exploit kits, or attack toolkits intended to compromise systems you do not own or have written authorisation for.
• Deepfakes, voice clones, or fabricated media targeting real identifiable individuals without their explicit consent.
• Mass-scale spam, phishing, or harassment content — bulk email templates, comment-spam generators, mass-DM scripts, harassment kits.
• Content that incites violence or facilitates the manufacture of weapons designed to cause mass harm (biological, chemical, radiological, nuclear, or large-scale conventional).
• Disinformation or fraud targeting elections, public-health guidance, or financial markets.
• Content that infringes copyright, trademarks, or trade secrets belonging to a third party.

Prohibited behaviour

• Bypassing rate limits, quotas, or billing — sharing accounts, running automation that exceeds the limits of your plan, or chaining trial accounts.
• Reselling raw model access— wrapping S.A.M.I.'s output stream and exposing it as your own LLM API. Building a product that uses S.A.M.I. internally is fine; exposing the upstream provider as a pass-through is not.
• Reverse-engineering safety filters, scraping internal model identifiers, or attempting to extract training data from model providers.
• Probing the platform without authorisation — automated vulnerability scanning, attempting account takeover, or denial-of-service tests beyond a coordinated disclosure (see /security).
• Impersonating S.A.M.I. or its operator — using SAMI branding, logos, or domains in a way that misleads users about origin or affiliation.

Provider terms still apply

In addition to this policy, the upstream model provider you select carries its own usage terms. If a provider prohibits a use case (for example, certain medical or legal uses), that prohibition applies to your S.A.M.I. session as well. Violating the provider's terms is also a violation of this policy.

Enforcement

We respond to credible reports of violations. Depending on severity, the response ladder is:

• Warning + documented expectation that the behaviour stops.
• Temporary suspension of the offending session or model.
• Account suspension pending review.
• Permanent termination, billing refund of the unused term, and — where required — notification to law enforcement.

We log enforcement decisions internally and disclose the action taken in response to a valid legal order.

Reporting abuse

If you encounter content or behaviour that violates this policy, write to abuse@sami-agent.com. Include the time of the incident, the affected account or URL where possible, and a short description. We acknowledge reports within five business days.

Vulnerability reports go to security@sami-agent.com instead — see the Security page or /.well-known/security.txt.

Changes to this policy

We may update this policy as the product and the legal landscape change. Material changes are announced via the changelog and, for active Team / Enterprise customers, via email at least 14 days before they take effect.